So I'm not going to say exactly where I work, but our store color is mainly based around red and we have a dog as our mascot. I've been working here since last August and I honestly enjoyed what I was doing. I work in consumables so its literally just pushing what comes off the truck onto the shelves and working somewhat in the backroom. Simple, manual labor and I enjoyed it. But my problem now and it has been for a few months now is my ETL (Executive Team Lead), she's above my Team lead, and I'm in the pool of employees that are under the Team Lead.
She used to seem like she loved me because I was and still am a damn hard worker and I got all my shit done and helped newer people even when not asked to. Everything was great up until a few months ago. I hear from my Co-worker Andy (Who is an absolute kiss ass to my ETL), that she says I'm not doing shit and she wants Andy (who I am the same level as and am not his subordinate) to come yell at me. This annoyed me because you could check the many cameras we have and see I've been working my ass off all day. This wa sjust the start.
Now this ETL thinks that she can say whatever she wants about her subordinates to anyone out loud and they'll keep what she says to themselves. Absolutely not. We all hate her and put up with her just not to cause any issues. I've heard from my co-workers that she talks shit about me, but I've never let it bother me until now.
I've been suffering with back pain for a few years and about 5 weeks ago, I could barely bend down nor pick anything up without collapsing in excrutiating pain and in tears. I went to work anyways because on the rare times I do call out, I hear she pitches a fit and then gives me issues when I get back to work about why I called out. I didn't want to deal with this so I went in. I stuck it through for about two hours until I was in tears and my closer co-worker Andrew, went to my ETL and told her the issues because I was genuinely scared she'd get mad at me and tell me off (I hate confrontation). Surprisingly, she came to me all nice and said I could go home and that here in the Consumables team, we all look out for each other. Seems like the thing a reasonable and understanding manager would do right? Well let me bring you to the breaking point I reached last Wednesday that made me lose all respect for this woman.
Last Monday night, I was experiencing the same terrible back pain and couldn't move, so I tried to call out Monday night saying that i couldn't come in Tuesday morning for my shift because obviously my back is way more important than this job. My family has a history of back issues and at 18, I don't want to make this worse than it is. (I have a doctors appointment schedules fairly soon to address my back in full.) The lines were down at my store so I texted my co-worker Andy (You know, the kiss ass who happens to always have my ETL's number and messages her about every little bs thing he finds), and asked him if he could tell her the issue so at least someone knew I couldn't come in and I wouldn't be put down as a No call/No Show. That seems to go well and she's informed and is fine with it. COME TO FIND OUT, on Wednesday morning when I came in or my next shift, I was talking to Andrew and he told me a whole different story.
I was told by Andrew that my ETL went off that day saying she didnt give two shits about my back and that I was just lazy and didn't care about my job. She also said that I must be lying about the phone issues because I didn't want to call in and tell them by bs lie. Now, my sister also works there and has been for about 4 years now, being a Senior Team Lead, and my ETL went to her all passive aggressively sympathetic saying "Oh is she sick? What's wrong with her? I hope she's okay and feels better" Keep in mind, she knew the issue and just wanted to save face for herself in font on the higher-ups so she seems like a good person. When she's by my co-workers (i.e, the majority of the lowest level employees there), she doesn't care what she says.
My delema is that I'm tired of this shit and know damn well she's going to come to me and be like "Oh dear is your back okay?" after I already heard what she said about me me when I wasn't at work that day. I want to go off on her, but I want to keep it at a level that I won't get fired because I'm comfortable where I am and can't find another job at the moment that's not retail. I want to tell her that her actions are extremely unprofessional and I would certainly expect someone of her age and experience to show better conduct and integrity because she's supposed to be someone we all can go to with work issues and trust. She shouldn't think she can say such things about her subordinates of anyone she works with just because we're under her or we're not one of her golden children (I.e kiss ass Andy who she adores though he barely does anything at work while me and Andrew bust our ass' and are sweating to death after we're finished.) I want to show her that despite my age and level at the store, I show more professionalism than her, who has had a history of being managers for many stores now.
The other issue is that since i haven't been at the store for that long ( a little less than a year), that I don't want to seem like I'm just stirring shit up. Everyone knows how this ETL is but they don't want to report her and hurt their job, which is absolutely understandable. I don't want to just be a sheep in a herd of people who just deal with her. All the other Team Leads and ETLs know i'm a hard worker so I have that going for me if I want to change departments, but I honestly like and am too comfortable in consumables to want to move departments, even if it is to get away from this ETL. I need a bit of advice on what I should do. I'm set on having that talk with her if she comes to me acting all passive aggressivly nice asking about my back, but should I report her? I know she'll never find out that I specifically reported her, but I think we all know she'll know its me and she might make my life even more hell there. I'm at a point where I don't want to be a pushover anymore and just sit there taking her shit, I want speak my mind, but idk. I guess I'm just coming here for reassurance on what I should do and if im right to be upset about this.
Thank you for reading my rant and any advice is helpful! c: