so yeah I'm making a new character named Mallory who's a fallen angel! this is a very tropey and like totally overdone character I know I know but I have a soft spot for fallen angels. anyway basically he was sent from heaven because he came to the realization that God (no particular God mind you just simply God) is kind of an asshole towards humans. he asked why God would be so cruel and strict with such flawed creatures and basically questioning God is a no go, and he was sent to earth. all his hope and faith is pretty much shattered since as an angel he adored God only to be betrayed for asking why. in heaven he felt no negative emotions such as anger, sadness, frustration, hopelessness which he can feel now that he isn't in heaven. his wings are gone, he is mute, and he has exactly zero idea what societal norms are. very depressed kiddo who is honestly an idiot.
also his job in heaven was to judge whether someone went to heaven, hell, or would be brought back/reincarnated!